You can order for your Wakanow travel SIM online on our website and pickup at any of our travel centers, Alternatively you can also visit any of our travel centers and request for the travel SIM Click on the Buy option on the main page to request and purchase a Wakanow Travel SIM card and view the locations of our travel centers.
The travel SIM is FREE. However an initial minimum top up purchase is required. You can request your travel SIM and purchase top up here.
The Wakanow Travel SIM is designed to work with all mobile phone handsets Helpful handset tips every traveller should know:
  • You must ensure that your handset is unlocked for the Travel SIM to work.
The Wakanow Travel SIM is a prepaid service. You will need to add credit to your account to make calls. The Wakanow Travel SIM offers the following options for topping up your Travel SIM:
  1. Let us Top up for you. Pay into our Guaranty Trust Bank account number 0001880895 and send an email to travelSIM@wakanow.com with a payment reference.
A call back is when you initiate an outgoing call using the international dialling format, the call drops and after a few seconds, your phone rings, when you pick this call, your call is then connected, the call back feature makes the call rates much lower in selected countries.

❖ Step 1 Dial the number you wish to call in full international format. < country code >< number
❖ Step 2 Press the call button
❖ Step 3 In a few seconds your phone will ring
❖ Step 4 Answer this call


Dial *133# to get your Travel SIM number
Dial *187# to confirm your credit balance
The travel SIM can be used in any country of the world you travel to
When you have reached the end of your data pack allowance, you will be able to continue using data at the pay as you go rate. This means you'll be charged as normal for the data you use. You will however, be able to purchase or subscribe to another data bundle. Please visit the rates section to confirm Pay as you go rates (PAYG) in any location
Always dial the full international number < country code >< number >. no matter what country you are calling from, or what country you are calling to. for example +2348099446158

❖ Step 1 Dial the number you wish to call in full international format. < country code >< number
❖ Step 2 Press the call button
❖ Step 3 In a few seconds your phone will ring
❖ Step 4 Answer this call
❖ Step 5 You will hear a recorded voice that gives your credit balance and then you will be connected to the number you called.


Hint: When dialling both locally and international remember to dial the full international format for all numbers
People such as family and friends calling you on your travel SIM will be charged for a call to It will vary on the carrier and agreements the person has with their own local provider.
You may not be dialing correctly or have not connected to a network
Step 1. You should first check that you are dialing correctly. To call from your Global SIM, you need to call in the full international format. This means you need to call with a + then country code then the number.

If you find that you are dialling correctly but still cannot make a call, try replacing the + with a * and adding a # at the end

Try manually selecting a network
For An iPhone:
Go to settings Go to Carrier Go to Automatic Slide to off and search Choose your preferred Network

For HTC Phones
Go to settings Go to mobile data Select SIM—Dual SIM phones Go to mobile Network Choose preferred network

For Blackberry phone:
Go to settings Go to Network and connections Go to mobile network Go to Network selection mode Search manually Choose preferred network

For Android phone:
Go to settings Go to more Got to mobile networks Select SIM—for dual SIM phones Go to network operators Choose preferred network
*154# for Travel SIM customer service
*172# to retrieve data setting
*222# for making free test call
*133# for your Global SIM phone number
*187# for your account balance
*221# to add more credit to your account
*121# to access voicemail
*122# to turn voicemail on
*123# to turn voicemail off
*125# to check voicemail settings
Use the full international number format starting with + and dropping the first 0.
For example to text a Nigerian Number 08099446158 you would enter +2348099446158
We offer affordable and cost efficient data packs that make using data overseas easier than ever before. You can select a pack size o you can purchase a data pack that takes care of your data needs

A data pack will give you a set amount of data for a set price. This means that there is a fixed affordable cost for a certain quantity of data - for example 100MB, 150MB, 250MB or more.
You can purchase any of our data pack bundles and plans on the travel SIM. Dial *172# to activate and receive Data settings.Please visit the data pack section to select and purchase a data pack.
Yes, you can use your iPad and Android Tab. You’ll just need to set up the data settings. For Tablets a manual setup will be required IPad:
Settings > cellular/mobile > Cellular/mobile data networks and change the Cellular/mobile APN to: globaldata
Ensure globaldata is written as one word, all lowercase. You can leave the username and the password blank.

For Android Tabs
To access data on a android phone or tablet you need to manually add an Access Point Name. You can locate this option under the settings > wireless and networks > mobile Networks > access point name Create a new APN and type the following into the APN settings:
Name: globalsim
APN: globaldata
Username: (blank)
Password: (blank)

Save the new details and ensure they’re selected.
Note: Regardless of how you have set up your data, you will still need to enable Data Roaming to be able to access the internet on your device
Unfortunately, our data packs are not available in a few countries,If you’re travelling to a country that does not support data packs you will be billed on pay as you go rates.

Click here for countries where data packs are available.
When you have reached the end of your data pack allowance, you will be able to continue using data at the pay as you go rate. This means you'll be charged as normal for the data you use. You will however, be able to purchase or subscribe to another data bundle. Please visit the rates section to confirm Pay as you go rates (PAYG) in any location.

CONTACT US


+234818002252

TravelSIM@wakanow.com

Travel SIM Support is available 24 hours a day,7 days a week