Wakanow welcomes you to the Wakanow.com website.
Wakanow’s website gives assistance and acquaints customers with travel
information and helps customers determine the availability of
travel-related goods and services. We make legitimate reservations or
otherwise transact business with travel suppliers, bearing in mind that
these information are for no other purposes.
In using the terms "we", "us", "our" and "Wakanow" we refer to Wakanow,
and/or our subsidiaries. The term "you" refers to the customer visiting
the Website and/or booking a reservation through us on this Website, or
through our customer service agents.
Your access to this Website would be conditional upon your acceptance
without alteration/changes of all the terms, conditions, and notices
set forth below (collectively, the "Agreement"). You agree to be bound
by the agreement by accessing or using this Website in any manner.
Ensure that you read the Agreement carefully. Please do not use this
Website if you do not accept all of these terms and conditions. Be sure
to return to this page periodically to review the most current version
of the Agreement. We reserve the right at any time, at our sole
discretion, to revise this Agreement without prior notice, and to
withdraw or restrict access to the use of this Website in whole or in
part at any time also without prior notice. Your continued use of the
website signifies your acceptance of the updated or modified Agreement.
To Use This website you must be:
you will take all necessary steps to
safeguard your Wakanow.com account If you have one and will at all
times be in charge for the use of your account or by any other person.
We reserve the sole right to deny access to the use of this website and
related services to anyone, at any time and for any reason, which
includes the violation of this agreement.
RULES AND RESTRICTIONS OF SUPPLIERS
There are terms and conditions set apart for the purchase of travel related
products as well as reservations as you are bound by terms and
condition of any supplier.
In making any payments and abiding by the regulations and caveats in
connection with availability, use of products and fares, you are bound
by the terms and conditions of usage. We bring to your notice that
certain service providers offering certain services may require that
you append to their liability waiver before getting involved in those
You may lose the following if you violate any suppliers’ obligations or caveats:-
INFORMATIONS YOU SUBMIT
In relation to all other informations you submit to us, you hereby agree and warrant:
That such material or information is not confidential or proprietary
and Wakanow shall be free to use any such information in any manner to
use, reproduce, modify, adapt, translate, distribute, publish, create
derivative works from and publicly display and perform such submissions
throughout the world in any media, now known or hereafter devised; and
(b) use the name that you submit in connection with such Submission.
You acknowledge that Wakanow may choose to provide attribution of your
comments or reviews (for example, listing your name and hometown on a
hotel review that you submit) at our discretion, and that such
submissions may be shared with our supplier partners. You further grant
Wakanow the right to pursue at law any person or entity that violates
your rights or Wakanow’s rights in the Submissions by a breach of this
We take no responsibility and assume no liability for any Submissions
posted or submitted by you. We have no obligation to post your
comments; we reserve the right in our absolute discretion to determine
which comments are published on the Wakanow website. If you do not
agree to these terms and conditions, please do not provide us with any
submissions and you agree not to take any action against Wakanow in
relation to the use of such material or information.
If you own or have unrestricted rights to the material or information
submitted to Wakanow, you shall indemnify and render Wakanow harmless
against any claims, suits, proceedings, expenses of any type
whatsoever, brought against Wakanow in connection with infringement of
third parties rights in respect of the material or information that you
You will take all reasonable steps to ensure that the materials or
information is free from any known computer viruses, or other
contaminates, including but not limited to any code or instructions
that may be used to modify damage or compromise the security of this
web site, or Wakanow’s computer systems or networks.
You will not transmit to or from this Website or post: (i) any,
publicly unlawful contents and materials, obscene, pornographic, and
defamatory or other material or contents and any acts of
RULES OF CONDUCT/FORUM/FACILITY
By participating in and using this Facility you represent that you have
read, accept and are bound by this acceptable use policy.
Participation in the Wakanow’s feedback forum facility (“the Facility”)
and exchange of e-mails with other users will be subject to rules of
good practice and courtesy to others. The principal purpose of our
Facility is to facilitate information and feedback by users regarding
These postings, discussions and debates are intended to be open, honest
and as unfettered as legally possible. To assist the Facility, we
expect participants in the Facility to follow these few basic
(which form part of the terms and conditions for access and use of our website and services) as are acceptable for a use policy:-
Prepaid Hotel Reservations
One of our functions may be to facilitate booking reservations for you on pre-negotiated terms
Please note that we are not responsible for remitting tax to relevant
tax bodies as hotel suppliers will invoice Wakanow for tax amount and
hotel suppliers will hand over taxes applicable to relevant bodies.
Areas and locations have their different tax rates and in paying tax
amounts, there could be slight differences from tax recovery amount
based on taxability and rates. Hotels may attract different service
fees based on hotel type and amount. You should be able to confirm
reservation changes where you fail to turn up, and must do so in not
more than 24hrs or face the risk of having your reservation cancelled,
as there are various cancellation policy periods for different hotels.
Where you choose to cancel or alter your prepaid hotel reservation, you
might be charged for such changes subject to the rules of the hotels
for such changes and agree to pay for such changes as may occur. Once
your hotel reservation request (s) have been lodged, you authorize
Wakanow to make hotel reservations on your behalf based on the room
rates displayed on website and on the availability of reservations,
which will include payment arrangements, services fees, tax recovery
charges. You are mandated to make back payments for early checkouts or
no shows within days after checking out.
It will be your duty and obligation to ensure the protection of your
credit card/ debit card personal identification number and all such
other details of your credit/debit cards as Wakanow will not be held
responsible for the unauthorized use, theft, loss of details in your
credit/debit card and for payments made to unauthorized bank centers,
cash centers, personnels fraudulently representing Wakanow. Wakanow
does not have access to informations stored in your credit/debit card.
You further agree not to take any action against Wakanow in cases that
may arise out of such situations.
Please be aware that the degrees of travel risk in each country varies and
that natural disasters could coincide with your travel itinery.
You are therefore urged to take all necessary precautions, and measures
as well as heed to announcements by very relevant authorities. Wakanow
will not be held responsible for the injuries suffered, nor loss or
damage that may arise out of travel to places of risk. Wakanow will not
be held to responsible for acts of God, force majeure, acts of
government or authority that might impede your travel.
Wakanow and its parent company, agents, partners do not represent that
the dissemination of information through this website would be
accurate. Wakanow would take all responsible steps to transmit up to
date information on its website but would not held responsible for
errors on pages on hotels information on hotel’s related operational
services, booking prices, hotel ratings, products and packages. We will
take all responsible steps to correct errors made on pricing list and
reservation made based on those errors and we grant that you will be
able to keep such reservation at the available price out at your option
and at no cost.
The choice for opting for any of these products and services contained
on this website are yours and Wakanow is not obliged and does not
represent or make recommendations of products and services displayed on
its website or by its affiliate.
Wakanow and its affiliates would not be held liable for erroneous and
fraudulent mails sent through its websites, servers and companies and
we maintain that our sites are free from viruses. Wakanow disengages
itself from damage of property injuries to persons, acts and omissions,
breaches, errors or deaths arising from the acts of independent
contractors, hotel suppliers who are not agents of Wakanow and its
affiliates. You are therefore prohibited from bringing actions against
Wakanow where you fail to access or use website or in cases of delay as
A fee of _____ or for negotiated assessed fees for transactions may
only be paid by Wakanow if found in breach of the above obligations.
The contents of this Site are subject to the matters set out below:
The use of this website by you does not create an employer/employee
relationship, a joint venture shareholder agreement, a memorandum of
understanding or a partnership agreement.
The laws of the Federal Republic of Nigeria shall govern this agreement
and cases of disputes arising from the use of this website. If you do
not agree with the governing law of these terms, please do not use this
Any contentions, claims by you evolving from your access to use this
website must be brought within six (6) months from the time which such
The question of validity of any part of this agreement to any
applicable law shall be preceded by a valid provision that closely
matches the intent of the original agreement.
This Agreement constitutes the entire understanding and agreement
between you and Wakanow in relation to the website with the exception
of statements made fraudulently, each party agrees that it shall have
no remedy in respect of any untrue statement made to them upon which
they relied in entering this Agreement.
All rights not expressly granted herein are reserved.
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